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Chapter 8: Grievance and appeal, discipline and termination8.5 Guidelines for chairs of panels hearing grievance, appeals, termination of candidature and discipline mattersScopeThese guidelines apply to all grievance, termination, discipline and appeal hearings for Higher Degree by Research candidates on all campuses. The Responsibilities of the Panel Chair1. Procedural fairness and natural justiceIt is the role of the chair of a panel considering a candidature case to ensure procedural fairness, or natural justice, to all parties involved.
Procedural fairness is concerned with the procedures used by a decision-maker, rather than the actual outcome reached. It requires a fair and proper procedure be used when making a decision. Where the process for hearing a case is comprehensive and fair, the panel is more likely to reach the correct outcome. Procedural fairness consists of three broad principles:
2. Powers of the panel
The chair should ensure that the panel has sufficient information from all involved parties and any possible witnesses to make a clear and informed decision. To this end a panel may determine an appropriate procedure for making enquiries and receiving submissions.
Where it is appropriate to give a candidate the opportunity to improve his/her performance or behaviour within reasonable time frames, this should be reflected in the panel report. Should the matters in contention be proven, the consequence should be commensurate with the matter proved. Does the penalty fit the offence? The panel will normally hear from all involved parties and witnesses in person. However, in exceptional circumstances, the chair of the panel can determine that a hearing will be by written submission. 3. Confidentiality
Grievance, termination, non confirmation, discipline and appeal hearings involve very sensitive and confidential information. Strict confidentiality must be maintained throughout the process and information released on a need to know basis. However, procedural fairness requires the chair of the panel to inform those involved of the main points of any allegations or grounds for negative comment and provide them with a reasonable opportunity to put their case, whether in writing, at a hearing or otherwise. When conducting an investigation in relation to a complaint it is important that any candidate or staff member being complained against is advised of the allegations in as much detail as possible and given the opportunity to reply to the allegations.
For example, a candidate who is facing an allegation of research misconduct is entitled to know the exact nature of the charges against them. Equally, where a candidate lodges a formal grievance against a staff member, the staff member has a right to know what the candidate is alleging, so that they can prepare a response. The chair of the panel should determine what information is released to assist witnesses to prepare submissions for the panel. 4. Timeline
The chair should establish an acceptable timeline for resolution of the case. While a case is pending, the matters under consideration may be causing significant delays to the candidate’s research or stress to those parties involved. It is in everyone’s best interests to ensure a timely consideration of the concerns raised. All interested parties should be kept informed of developments and notified if there is going to be any significant delay to the process.
Policies and procedures are in place which, for the most part, will determine timelines. 5. Meeting date and time
A meeting date and time will be arranged when panel members are available to hear the matter under consideration. Every effort will be made to accommodate the availability of all parties involved. However, it is expected that the candidate and academic unit/faculty representatives will make themselves available at the proposed meeting time. If there are extenuating circumstances, a request for a reasonable deferral of the meeting date may be lodged. Requests for deferral will be considered on a case by case basis. In normal circumstances, and provided the members of the panel are available, this deferral should be no more than two weeks. Only in exceptional circumstances would a second deferral be considered.
Where it is not possible to establish a meeting date and time within a reasonable timeframe, the chair may decide to hear the case by way of written submission. In such circumstances full documentation must be provided to those directly involved and they must be given an opportunity to respond to any written submissions. The chair may set strict deadlines for written submissions and responses to be provided. A panel will not normally hear evidence in person from any witness, unless all parties involved in the case have an opportunity to be present. Where a person involved in the case has been given the opportunity to be present at a hearing, but decides not to attend, the panel may hear from witnesses in that person’s absence. 6. Support for the candidate
The candidate has the right to be accompanied and supported at the hearing by another person. Unless the regulations, policies or procedures stipulate that a candidate may be legally represented, this person may support but not represent or advocate for the candidate and may not be a legal representative.
Where legal representation is permitted under the relevant regulations, policies or procedures; and where the chair of the panel has agreed to the candidate being legally represented, the University may also be legally represented. The candidate should be advised in writing of support services which are available to them from MPA and from Health and Wellbeing. 7. Support for staff members
Staff members who have had a complaint lodged against them may also request to be accompanied and supported at the hearing by another person. This person may support but not represent or advocate for the staff member.
Staff members may wish to be supported by a union representative, colleague or friend. 8. Format for the hearing
The chair should establish an appropriate format for the hearing, ensuring that both the candidate and the academic unit/faculty have an opportunity to present their case in a fair and non-threatening environment. Appropriate time frames should be negotiated for all parties to present their case/s. The candidate, the academic unit/faculty representatives and panel members should be advised of the format and proposed time frames by way of a formal Order of Proceedings. All documents relating to the hearing should be provided with the Order of Proceedings prior to the hearing date. It is the candidate’s responsibility to provide copies of the documentation to a support person who is to accompany him/her. The suggested format includes:
9. Academic unit/faculty representation
The academic unit/faculty may determine who will represent them and present their case at a hearing (referred to in these guidelines as the academic unit/faculty representatives). In some cases a particular academic or academics may be named in a grievance. In such cases these academic staff will be given an opportunity to represent themselves and respond to allegations.
The chair should determine those people best placed to provide evidence to the panel and answer questions in relation to the candidate’s case (referred to in these guidelines as the witnesses). The academic unit/faculty representatives, including individual academics named in a grievance, and witnesses should be contacted and asked to attend the hearing. 10. Documentation of Proceedings
Administrative staff will take comprehensive notes of the proceedings, which will be available to the panel members. These are working notes for the panel and will not be made available to the candidate/candidate’s adviser or academic unit/faculty representatives. In the case of RGSC appeal hearings, the responsible administrative staff will be from the Monash Research Graduate School.
The chair will be responsible for providing a final report which will summarise the proceedings and document the panel’s determination. This report will be made available to the candidate and the academic unit/faculty representatives. In the case of a RGSC appeal hearing, the determinations of the panel will be final and will be reported to the Research Graduate School Committee in confidence. 11. Follow up meetings
There will be circumstances where the panel may need to reconvene. Perhaps further information is needed, or additional people need to be contacted for their advice. The chair may feel that the candidate is not in a position to continue at the initial meeting, or all could benefit from a 'time-out'. In these circumstances it is better to draw the hearing to a close and reconvene at another time.
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